San Diego Salute will always do our best to fulfill your needs and meet your goals, but sometimes it’s best to have a few things written down so that we both know what’s what, who should do what and what happens if stuff goes wrong.

In this document you won’t find complicated legal terms or long passages of unreadable text. We have no desire to trick you into something that you might later regret. We do want what’s best for the safety of all parties, now and in the future.

In short

You, the Client, will be doing business with San Diego Salute (dba Razorback LLC) to have a Flyover, with smoke, fly over your Event for an agreed upon price and under contract to be created and signed by both parties after initial planning with a Flight Lead.

As our Client, you will have the power and ability to enter into this on behalf of your company or organization. You will agree to provide us with all the information and contacts that we’ll need to get your Flyover scheduled and executed. You agree to review our proposal, provide feedback and approve it in a timely manner.

Deadlines work two ways and you’ll also be bound by any dates that we set together. You will also agree to stick to the payment schedule set out in the contract.

San Diego Salute has the experience and ability to perform flyovers for a variety of events in many locations and we carry them out in a professional and timely manner. Along the way we will endeavor to meet all the deadlines set but we can’t be responsible for a missed deadline if you have been late in supplying dates or payment or have not approved or signed off our contract on-time at any stage.

San Diego Salute will maintain the confidentiality of all information that you share with us as outlined in our Privacy Policy.

If, for any reason, San Diego Salute fails to appear overhead your Event on the date and in the configuration agreed, we will negotiate a refund limited to 75% of the contract total.

Details of the Flyover.

The Flight Lead that will be assigned to your Event will be your point of contact for all details pertaining to your Event Flyover. They will coordinate with you the directions from which the flight arrives, number of passes, the chosen formations and so on. The details will be included in the contract.

The intent is to progress this Flyover event through to completion, but if you’re not happy with our communication or performance up to and including one week before the agreed date and want to quit, you will tell us so in writing. Your 25% deposit will be forfeit, the contract will be void and we will both be free of any further obligation.

Planning details

San Diego Salute has a history of turning up on time and on budget, but we also know, from plenty of experience, that while event contracts are beneficial to both of us, they often limit you to your first idea about how or when the Flyover should take place.

We don’t want to limit either your options or your opportunity to change your mind, however, we have a full calendar. The estimate/quotation on the contract will be based on what we’ll need to get airplanes overhead your Event on the date and time agreed.

If you want to change your mind, that won’t be a problem. If you change your mind less than one week out from the Event though, we will reserve the right to cancel.

Along the way we will ask you to put requests in writing so we can keep track of changes.

You will give the Flight Lead an outline of your personnel involved so the lines of communication are clear. As they say in Hollywood, it is best if there is only one director on a movie. And this works well when booking a flyover too.

If there is more than one individual giving planning, timing, direction or location input into the project, we will both agree how to work the communication so that everyone stays on the same page.

Payments

We are sure you understand how important it is that you pay the invoices that we send you promptly. Your Event will be assigned to a dedicated Flight Lead once a 25% (twenty five percent) deposit has been received.

You will agree to pay 100% of the outstanding balance one week prior to the date of your Flyover.

You won’t be able to transfer the contract to anyone else without our permission. The contract will stay in place and need not be renewed. If for some reason one part of the contract becomes invalid or unenforceable, the remaining parts of it will remain in place.

Legal stuff

We can’t guarantee that your Flyover will have any desired effect, and so we can’t be liable to you or any third party for damages, including lost profits, lost savings or other incidental, consequential or special damages arising out of the agreed flight display overhead your Event, even if you have advised us of the possibilities of such damages.

Errors and Omissions happen, but if we make such a mistake with your Event, the most you will be entitled to is 75% (seventy five percent) refund of whatever total amount you agreed to pay for your Flyover.

Although the language is simple, the intentions are serious and the contract is a legal document under exclusive jurisdiction of United States courts.